Excellent Excellent from Phillis Golland on 28/11/2020
Had my old Polar twin tub for 17 years and it finally gave up last week, i had the new version deliverd yesterday and used it for the first time today I love it, i hope it lasts as long as my old one did.
Not sure yet as still trying to extend the drain hose from Anonymous on 27/11/2020
Still to try it but absolutely shocking communication from the company.Waited 3 weeks for delivery and despite emailling and messaging the website contact about 10 times,had one phone call back,saying leave it with them and they'd call me straight back,they never did! I eventually messaged and emailled stating i wanted to cancel the order and get a full refund,as i was entitled to do in their T's & C's only for it to arrive 3 days later.I've since stated i had cancelled and wanted them to contact me as i no longer wanted the machine but i've heard nothing! Shocking service
Good from Neil Harper on 20/07/2020
It has been just great up until now ; I've had mine about 2yrs( So still in warranty. Unfortunately the drainage pump has stopped functioning- just making clanging noise and Not draining ~ I'm currently having to empty machine by hand. I need someone at POLAR to contact me.